Frequently asked questions

Question 1

What happens after you build it?

Accepted Answer

We don't hand it over and disappear. We stay on for support, fixes, and iteration, and we help your team actually adopt the change. Many clients keep us on as their ongoing development team.

Question 2

How fast can we see something real?

Accepted Answer

Fast. We start with a short discovery to find the real problem, then move straight into building. Most projects run in weeks, not quarters, and you see working software early, not only at the end.

Question 3

How do you charge?

Accepted Answer

We start with a focused, scoped project so you know the cost up front. If it's working, many clients move to a monthly retainer. No open-ended consulting contracts.

Question 4

Do we have to rip out our current tools?

Accepted Answer

No. We work with the stack you already have, integrating and streamlining where it helps rather than replacing everything for the sake of it.

Question 5

Do you only build AI?

Accepted Answer

No. AI is one tool among many. We often find that better data hygiene, a simpler process, or basic automation delivers more value than a model. We build what makes sense for your situation, and we will tell you when AI is not the answer.

Question 6

Can you work with our existing tools?

Accepted Answer

Yes. We are not here to rip out and replace everything you have. We work with your current stack, integrating and streamlining where it helps, rather than starting from scratch.

Question 7

How do you price and structure engagements?

Accepted Answer

Most work starts as a focused, scoped project. Many clients then move to a monthly retainer once they have seen the results. We agree the shape of the engagement up front, with no open-ended consulting contracts.

Question 8

How long do projects take?

Accepted Answer

Most projects run 4 to 12 weeks. We start with a short discovery phase to find the real problem, then move quickly into building. We prefer short, high-impact engagements over drawn-out timelines.

Question 9

Do you offer ongoing support?

Accepted Answer

Yes. We provide ongoing support, maintenance, and iteration. Many clients start with one project and retain us as their development team across everything that follows.

Question 10

How do you handle data security and POPIA?

Accepted Answer

We treat your data as your data. We follow POPIA, keep access tight, and are happy to sign an NDA or data processing agreement before we start. If a piece of work needs stricter handling, we scope that in from the beginning.

Question 11

What kinds of businesses do you work with?

Accepted Answer

We work with founders and teams across sectors, from wealth management and recruitment to industrial and e-commerce. The common thread is not an industry, it is a business sitting on systems or data that could work a lot harder.

Questions we get a lot

The short answers

In more detail

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